Maverick Jackson
Reliability leader building systems, tooling, and automation.
I turn messy real-world operations into durable systems, internal tools, and automation. I run reliability operations for a high-volume distribution center and build the software my teams actually use. Most of what I ship starts as a problem on the floor: a report that eats an hour every morning, a compliance audit nobody has time for, a schedule held together by spreadsheets.
Outside of that I run Proto Node Labs, where I build websites, internal tools, and AI-integrated products for other businesses. I am also finishing a B.S. in Computer Science at SNHU.
- ~$500K in parts and assets recovered during a site closure
- +191% increase in preventive-maintenance catch rate
- 14,000+ work orders managed across two sites
Selected work
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Proto Node Labs
FounderA small studio building websites, internal tools, and AI-integrated products for service businesses. I do the discovery, the build, and the ongoing operations work. Clients stay on monthly retainers rather than one-off projects.
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Reliability systems at Walmart
InternalInternal systems for preventive-maintenance scheduling, compliance review, and daily reporting across CMMS data, Power BI, and Outlook. Built for the operational problems in front of the team, then designed so peer sites could reuse the workflow without a full rebuild.
- Reported a 191% improvement in preventive-maintenance catch rate.
- Reduced a monthly compliance review from about two hours to about five minutes.
- Saved about 30 to 90 minutes of manual reporting work each morning.
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Client web builds
Shipped and liveProduction sites I designed, built, and maintain.
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ClaudeBrain
Open templateA persistent knowledge vault built on plain markdown and Git that gives an AI assistant long-term context across sessions and machines. Built for my own work, then published as a template for other builders.
Stack
- Build TypeScript, React, Next.js, Astro, Node, Python
- Data and infrastructure Postgres, Neon, Prisma, Cloudflare (Pages, Workers, DNS, R2), Vercel, GitHub, Tailscale
- Operations and integrations Cetaris CMMS, Power BI, Microsoft 365, Stripe, Resend, Raspberry Pi
I default to Claude, and I keep OpenAI and Gemini in active rotation rather than as a fallback. Every few months the same real work goes through all three, because the ranking does change and I would rather find that out on my own work than read about it somewhere. Claude has held the top slot for a while now. That is a current answer, not a permanent one.
Background
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Reliability Manager Walmart
Feb 2024 to presentOwn maintenance and reliability for a high-volume distribution center, including technician development, vendor relationships, and cost control. Operated as the sole leader for the function through extended coverage gaps. Designated AI subject-matter expert for the site and a member of the company AI Council, running training for managers and frontline teams.
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Founder Proto Node Labs
2025 to presentFounded and run a services-and-products studio. Ship and maintain live client products, and build the internal suite behind them covering field operations, timesheets, scheduling, and quoting.
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General Maintenance Technician Walmart
Aug 2021 to Jan 2024Preventive maintenance, troubleshooting, and equipment support in a high-volume fulfillment center. Night-shift resource and cross-site liaison for maintenance operations.
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Auto Glass Technician Safelite AutoGlass
Aug 2019 to Aug 2021Mobile field service work, managing my own scheduling, payments, and service quality.
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Owner Mavericks Lawn Care Solutions
Apr 2016 to Aug 2018Built and ran a local service business with 50 or more recurring clients, handling scheduling, billing, payroll, marketing, and crew coordination.
Education
- Southern New Hampshire University B.S. Computer Science, in progress
- University of Delaware Coursework in Sustainable Development
- Delaware Technical Community College Welding and OSHA certificate program
Certifications
- Google Cloud Digital Leader, 2026
- Leading People, Harvard ManageMentor, Harvard Business Publishing, 2025
- Six Sigma White Belt, Packt, 2025
- AI For Everyone, DeepLearning.AI, 2026
- Google AI certificate series, eight courses, 2026
- Backend Development with Python and Go, boot.dev, in progress
- Lean Six Sigma Yellow Belt, in progress
Outside work
My interests run toward electronics, 3D printing, drones and robotics, and Raspberry Pi projects. Same itch as the day job, wanting to know how a system actually works. I read more philosophy and history than is strictly reasonable, and I have never turned down a good strategy game.
Contact
Best reached by email.